ITIL Practitioner

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ITIL Practitioner

ITIL Practitioner

3 Days Course
IT Services Management
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Course Details

Overview

This highly practical course is designed to show you how to implement service improvements based on the ITIL® philosophy of “adopt and adapt.” In this holistic course, you will cover nine guiding principles of service improvement, the service improvement approach, communication, metrics and measurement, and organizational change management (OCM). The course fully prepares you for the ITIL Practitioner exam, which you may take at a later date. An exam voucher for the web-based exam is included in the cost of the course.

Course Schedule

  Jun 26 - Jun 28, 2019
Riyadh
  Oct 8 - Oct 10, 2019
Riyadh
  Nov 27 - Nov 29, 2019
Riyadh